Jefferson College of Health Sciences provides free academic support to help students succeed in the classroom and beyond. On this page you’ll learn more about our Learning & Writing Center, Academic Advising Services, and PASS program; as well as links to numerous online resources.

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Learning and Writing Center
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The Learning and Writing Center is a resource for students who would like assistance with subject tutoring and writing assistance. Trained peer tutors work with students one-on-one or in group meetings, helping them review material and improve their study strategies. Professional writing tutors are available to help students with papers and projects, both in-person and by e-mail.

The LWC also provides resources such as software, books, study aids, test-taking assistance, online tutorials, and educational handouts. Workshops are conducted throughout the academic year on topics such as APA style, test-taking and time management skills, and basic writing guidance.

Tutoring Services

LWC tutors are faculty-recommended, well-trained students who have demonstrated strong subject proficiency and the ability to communicate concepts. Tutors help students become more independent in their academic pursuits by teaching strategies for success. 

Writing Center

Our goal is to make students better writers by encouraging them to become more confident and proficient editors of their own work. We provide assistance with all stages of the writing process, from invention strategies to critiquing a rough draft or finished text. Writing assistance is available to all Jefferson College students by appointment and during drop-in hours.

Career Services

We also offer support for students working on resumes, cover letters, CVs, and other professional documents. Job seekers can schedule mock interviews with the LWC staff and receive feedback to help improve their communication and confidence. 

Schedule an Appointment

Appointments for tutoring and writing assistance services are scheduled through Starfish, Jefferson College’s online schedule system. Students can access Starfish by logging into Blackboard and clicking the Starfish link on the Blackboard home page.  

Questions? Contact our staff below:

Sarah Cox, M.A.
Coordinator of the Learning & Writing Center
Office: CRCH 507B, Learning & Writing Center
Phone: (540) 985-8449  Email:

Elliot Freeman, M.F.A.
Writing Specialist
Office: 507A, Learning & Writing Center
Phone: (540) 224-4732 Email:

Academic Advising
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Academic advising at Jefferson is based on a collaborative relationship between students and advisors. Each student is assigned to a faculty member or trained advisor who, through regular meetings, helps the student plan and implement immediate and long-term academic goals.

Through discussions with advisors, students will work to develop a career plan based on personal interests, abilities, and goals. Through this interactive process, students should gain the ability to make informed decisions, discover their full potential, and develop roles in the local and global community. 

Students can locate their current advisor’s contact information on the landing page in Self-Service and are encouraged to consult their advisor on all matters related to their academics.

For more detailed information about academic advising, including the roles of advisor and student along with advising resources, consult the Academic Advising Syllabus

Advising Resources

Questions? Contact:

Al Overstreet, M. Ed.
Director of Academic Support Services
Office: CRCH 4th floor, Student Affairs Department
Phone: (540) 985-8205

Academic Coaching (PASS)
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PASS provides coaching to help students set and achieve their academic goals. Faculty and advisors can refer a student to PASS, but students can also self-refer by calling the Student Affairs secretary at (540) 985-8395 or by making an appointment in Starfish.

Frequently Asked Questions

What are some of the areas coaching covers?

  • Reading difficulties
  • Study/test taking skills
  • Time management and organization
  • Memory techniques
  • Test taking anxiety
  • Some computer skills

What can students expect when meeting with an academic coach for the first time?

  • After a brief intake, which includes questions designed to help determine what’s working well and what’s not, the coach offers tips and strategies that can help the student find a solution that’s right for them.   

How much time should I allow?

  • Most appointments take less than one hour and many are done in 30 minutes.
  • The student and coach decide if follow-up meetings are needed.

When is a student usually referred for academic coaching?

  • Student fails first exam or major assignment
  • Student receives a grade of D or F at midterm
  • Student is struggling academically and in need of academic help
  • Student is placed on Academic or Programmatic Probation

Why would a student decide to make a PASS appointment even though they have not been referred?

  • Some students know they are struggling to keep up with their studies and want suggestions for better ways to manage their time or learn different study strategies.
  • Others may be doing okay, but want to turn that B into an A.



Al Overstreet, M. Ed.
Director of Academic Support Services
Office: CRCH 4th floor, Student Affairs Department
Phone: (540) 985-8205

Jill Shartzer, M.A.L.S.
Educational Testing Center Coordinator
Office: CRCH 508
Educational Testing Center: CRCH 509
(540) 224-4895

Academic Resources
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Writing Resources

The Purdue OWL – APA: The Purdue OWL (Online Writing Lab) is one of the most comprehensive and user-friendly citation resources on the internet. Use the menu on the left of the screen to navigate between guides for in-text citations and References (divided based on the type of the source). The OWL offers extensive sample formats and example citations to help you understand APA style.

engVid: An excellent resource for students who struggle with English. Some particularly useful topics with extensive video backlogs include Grammar, Writing, and Vocabulary. Be sure to scroll down to see the full list of available lessons for each subject.

APA Sample Paper: This sample paper features a number of helpful annotations that explain the why’s and how’s of basic APA formatting.

APA Paper Template: This template is available for the use of all JCHS students; it comes pre-formatted with headings—simply insert your own title and begin the paper.

APA Basics: This archived presentation is available to help students understand the basic elements of APA style.

Grammar Slam!: This archived presentation guides students through a number of the most common grammatical errors that we see here in the Learning and Writing Center at Jefferson.

Literature Reviews: This workshop guides students through common pitfalls and expectations regarding literature reviews.

ParaphrasingThis workshop explains how to correctly paraphrase a passage without committing plagiarism.

Course Specific Resources

CrashCourse: Anatomy & Physiology: A series of short videos hosted by Hank Green that explores and explains the fundamental concepts of anatomy and physiology.

Pronouncing Medical Terminology: This interactive jukebox walks students through the pronunciation of various medical terms, organized by broad topics.

Workshop: Studying for the NCLEX: This recorded workshop covers strategies to study for the NCLEX exam. 

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